We're here to provide you with tools and services that are designed to help you make financial progress. Before you get started, we'd like to tell you more about what we do with information we collect about you.
In other words, as legalese-y as they are, please read these documents carefully.
That said, you should know that we may provide third party content or links to third-party web sites or applications, or include features that allow you to connect your PushAuto account with your accounts with third parties, such as dealers or financial institutions. When you leave our Services or interact with a third-party feature, you should also read the applicable third party's privacy policies and terms of service to make sure you understand how they might collect and share information about you (everybody is different).
To put it simply, there are three main ways we collect information about you: when you give it to us, with automatic technologies and when we ask others for it. Allow us to explain.
We may ask you to provide certain information to us through various forms, features or other means throughout our Services. A couple of examples are our registration form for new members and feedback forms where you send us comments, questions or other feedback. The types of information we may collect from you fit in two general categories:
Personal Information: This is information that identifies you personally, such as your name, address, email address, Social Security number or phone number.
Non-Personal Information: This is information about you or your household that doesn't identify you personally, like your gender, income or what types of cars you're interested in. When we combine information that isn't Personal Information (like Non-Personal Information or Usage Information, which we explain below) with Personal Information, we treat it like Personal Information for as long as it is combined.
In addition to information you provide to us, we automatically collect certain information about how you access and interact with our Services (“Usage Information”). This Usage Information is a key part of how we improve your PushAuto experience and provide more personalized insights and recommendations. We and our Dealers may use various technologies to collect and store Usage Information in connection with our Services. These may include things like cookies, browser web storage (e.g., HTML5), web beacons and similar technologies. There are three types of Usage Information we may collect:
Many of our features rely on information about you that we collect from third parties, such as the free credit reports and credit scores we request on your behalf from TransUnion and Equifax. We may also work with different third party data partners to supplement the Usage Information and other information we collect directly from you. For example, our Dealers may provide us with information about special offers available based on your credit profile so that we can give you more personalized recommendations. We might also collect information from other users like you through things like a member referral program.
We use the information we collect from you and third parties to operate our Services, communicate with you, conduct research and development to improve or enhance our Services and our users' experience, and promote our Services. These are a few examples:
Providing features like your free credit reports and scores. When you register for a member account, we use the Personal Information you provide in order to create and maintain your Member Profile and provide you suggestions of cars you may like.
Improving our recommendations and insights. The information we collect also helps us tailor our content and improve the way we match you to recommended offers or insights about the kind of cars you may like. We're constantly working on ways to better identify and present the information that's most relevant to you.
Communicating with you. We may use information we collect to provide you with member support or to send you things like service-related announcements, credit monitoring alerts, recommendations, offers from our Dealers and other updates or promotions. Most of the time we'll communicate with you by email, but we may also send you push notifications or even snail mail.
Legal reasons. We reserve the right to access, use, preserve, transfer or disclose, at any time without notice to you, any information (including Personal Information) as reasonably necessary to:
Comply with any applicable law, regulation, subpoena or legal process, or respond to any governmental requests and cooperate with law enforcement, if we believe such action is required or permitted by law;
Enforce our Terms of Service [link to URL], including investigating any potential violations;
Protect the safety, integrity, rights or security of our members, our Services or equipment, or any third party; or
Detect, prevent or otherwise address fraud, security or technical issues related to our Services or our business partners.
First, we want to be clear about how we do not share information about you (what we call the “No-Nos”):
We do not share your credit reports or scores with unaffiliated third parties (except Dealers acting on our behalf; we explain that below).
We do not sell or rent Personal Information to unaffiliated third parties for their advertising or marketing lists.
Now that we've covered the No-Nos, let us explain how we could share with third parties. We may share information about you, including Personal Information, with third parties in the following circumstances:
When we collaborate with third parties to provide and improve our Services. We may sometimes share information about you with our Dealers or other third parties we collaborate with in connection with providing or improving our Services. We may also share information like the feedback you submit to us if it relates to both our Services and a business partner's products. When we share information with third-party collaborators, our collaborators are obligated to follow the No-Nos above, but may also use the information in connection with their own activities to the extent allowed under their own privacy practices (e.g., respond to your feedback, conduct additional research, or improve a feature of theirs).
As Part of a Corporate Change. We may disclose and transfer information about you to a third party as part of, or in preparation for, a change of control, restructuring, corporate change, or sale or transfer of assets. If such a business transfer results in a material change in the treatment of your Personal Information, you will be notified by e-mail (using the primary email address on your account) or by a prominent notice on our site.
For Legal Reasons. We reserve the right to transfer or disclose information about you to third parties for certain legal purposes.
With Your Consent. There may also be other limited contexts in which we share specific types of personal information with your express consent.
You are responsible for maintaining the accuracy of the information you provide to us, such as your Member Profile information. You can access and make changes to certain Personal Information at any time by logging in to your account through our website and updating your "Personal Information" page.
You can manage your communications preferences by visiting your account profile. For example, you can choose which types of monitoring alerts you want to receive. We'll also include "unsubscribe" instructions in any marketing emails. You can also adjust app-specific communications settings (e.g., for things like push notifications) within the settings screen of the mobile app. Technology moves fast, so the types of communications and communication preference options might change from time to time.
We hope this never happens, but if you decide you no longer want to use our Services, you can cancel and deactivate your account on our help page [link to URL]. One more thing to note: Due to our recordkeeping and information retention requirements, we do not delete information about you upon deactivation. We will, however, disable your account and stop sending you further communications. Furthermore, except to the extent necessary for legal or regulatory recordkeeping purposes, we anonymize the data in your Member Profile two years after you deactivate your account. It may take a little more time for our automated backup systems to fully process the anonymized account, though.
Thanks for taking the time to read through all this. If you have questions regarding this policy or privacy practices at PushAuto, you can email us at email@example.com or write to us at: PushAuto, Inc. Attention: Legal Department, PO Box 3264 Thousand Oaks CA 91359.